Refund policy

Refunds & Exchanges Because our products are custom‑made, engraved, embroidered, or personalized, we cannot accept returns or offer refunds once an order has been completed. If your item arrives damaged or incorrect, please contact us within 7 days of delivery and we will make it right.

Damaged or Incorrect Items If your order arrives damaged or with an error on our part, we will replace the item at no cost. Please include photos of the issue when you contact us.

Order Cancellations Orders may be canceled within 12 hours of purchase. After production begins, cancellations are no longer possible.

Non‑Returnable Items

• Personalized items

• Custom engraving

• Custom embroidery

• Vinyl decals made to order